SHIPPING & RETURN POLICY

 

SHIPPING

Order processing typically takes 1-3 business days. Once your order has been processed, your item(s) will be shipped within 72 hours. Orders are not shipped, but may be delivered, on weekends. Shipping rates are determined by weight and destination at point of purchase. We ship domestically using USPS.

Orders totaling over $50 are eligible for free shipping via code FREESHIP.

RETURNS

If you don’t love what you bought, here’s how we can help…

To begin, email Bianca@interwovenap.com with your order number and what items need to be returned.  A return authorization will be provided and return shipping will be provided on a case-by-case scenario.

For items purchased online:

Returns are eligible for exchange, store credit or refund within 30 days of receipt of merchandise.  Items returned in store will only be refunded as exchange or store credit, at this time.  Unfortunately, we cannot accept returns of accessories, beauty/grooming products, swim, undergarments, shoes, sale merchandise and custom orders.  Items must be free from wear, stains, odor or other conditions prohibiting the sale of goods as new. 

For items purchased in store:

Returns are eligible for exchange or store credit only.  Items must be returned within 15 days with a regular receipt or 30 with a gift receipt.  Unfortunately, we cannot accept returns of accessories, beauty/grooming products, swim, undergarments, jewelry, shoes, sale merchandise or custom orders.  Items must be free from wear, stains, odor or other conditions prohibiting the sale of goods as new.

Customers assume responsibility for return shipping charges. Interwoven is not responsible for reimbursement or compensation of return packages lost in transit without proof of delivery to Interwoven.

 

Return Address:

Please email Bianca@interwovenap.com to get a return authorization number.  

INTERWOVEN

ATTN: RETURNS

511 Cookman Ave.

Asbury Park, NJ 07712